Over the last decade airports have made progress in automating processes with aims for improving passenger experience and reducing costs (OPEX & CAPEX). Our consultants have extensive experience in developing innovative end-to-end future passenger processes for a range of clients and led a series of ‘proof of concept’ live trials. These trials have been fundamental for clients, illustrating the maturity of technology and process, whilst clearly articulating the business case benefits and consumer approval / feedback.
The concept of automation is outstanding, however successful implementations require a thorough selection process and deployment strategy. We have broad experience supporting clients in select, trial, design and deploy of new techs.